Privacy Policy

Effective Date: 1 June 2025

Your privacy is important to us. This Privacy Policy explains how G31 ("we", "our", or "us") collects, uses, and protects your information when you use our web application.

By using G31, you agree to the terms outlined in this policy.

1. Information We Collect

a. Personal Information

We collect the following information when you sign up or interact with the app:

• Email address
• Wallet address
• Payment information (Pro plan users via Stripe)

Note: We do not collect passwords or private keys from your wallet.

b. Usage Data

We may collect non-personal information such as:

• App usage behavior
• Device and browser information
• Time spent on features

c. Payment Information

All transactions are securely handled by Stripe. We do not store your full payment details on our servers.

2. How We Use Your Information

We use your data to:

• Provide core services (NFT generation, 3D exports, etc.)
• Send Pro plan updates and feature notifications
• Monitor platform performance and improve user experience
• Process payments and manage subscriptions

3. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Keep you signed in
• Save your preferences
• Analyze app traffic and engagement

You can manage cookies through your browser settings.

4. Third-Party Services

We share necessary data with the following services:

• Stripe: For secure payment processing
• Thirdweb: For NFT minting and claiming via connected wallets
• Analytics tools (e.g., Google Analytics): To understand platform performance (if applicable)

These third parties have their own privacy policies that you should review.

5. Data Security

We use industry-standard security measures (SSL encryption, secure APIs, etc.) to protect your information. However, no online platform is 100% secure.

6. Data Retention

• Free users: Data is retained as long as the account is active.
• Pro users: Data is retained for the duration of the subscription and may be deleted upon downgrade.

You may request account/data deletion by contacting us.

7. User Rights

You have the right to:

• Access, correct, or delete your data
• Withdraw consent or unsubscribe from communication
• Request details about how your data is used

Email support@g31.io for requests.

8. Children’s Privacy

G31 is not intended for users under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top. Continued use of G31 means you accept the changes.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, reach out at: support@g31.io